Healthcare providers lose up to 20% of their business due to patients missing their scheduled appointments.
The table shows a sample framework, assessing the potential impact of a business using SMS for appointment management.
Example:
A public hospital would like to reduce the number of missed appointments. They use SMS to remind patients of upcoming appointments 14, 7, and 3 days prior to the scheduled date and provide the option for rescheduling.
The next step - expand your healthcare services and improve the patient experience with digital communication solutions
Cost savings for every $1 spent on SMS