Pricing & Packaging

Pricing and packaging

Packages	Essentials	Limited	Pro 1M	Enterprise
Subscription/ month	€0.00	€999.00	€ 2,399	Custom price, contact us
Minutes/ month	50k	500k	1 million
Members	2	5	10
Apps monitored	1	3	5
Raw Storage retention (days)	1	7	15
Concurrent sessions	10	100	500
Notifications	None	None	Simple
Works with WebRTC-compatible endpoints	Yes	Yes	Yes
Support for iOS and Android clients	No	Yes	Yes
Data protection compliance	No	No	Yes
Data storage location selection	No	No	Yes
Pre-call test analysis	No	No	Yes
Support	email	email	email	email and phone
Support response time	Self Serve	Best Effort	72 hours on weekdays	Custom

Overage pricing per month (when you go over the committed usage)
	Price per event
User minutes1	0.0024€
Reporting Events²	0.0024€
Notification Events³	0.0024€

¹The price is applied to user minutes over the committed threshold.
²Reporting Events: The events sent to callstats.io service such as smart connectivity tests, user feedbacks, application error logs, SDPs, custom stats, etc.
³Notification Events: The notifications sent from callstats.io service such as hourly notifications, end of call summary notifications, AI-assisted anomaly detections, user feedback, etc.