Look for an open platform with native business app integration
Deploying a new UC platform shouldn’t mean changing what works for your business or giving up any apps and systems that already serve you well.
Given the rise in popularity of collaboration apps like Microsoft Teams, your new system should be compatible with vital third-party apps in a way that enhances their effectiveness within your business.
No more toggling between apps lets your teams can stay in flow and get more done with their favorite business apps
Bring voice, video and chat to the applications you use every day.
8x8 APIs enable tremendous flexibility in adapting your new system to work with your broader processes and infrastructure.
We offer integrations with crucial apps for CRM, service, productivity, and compliance. From Salesforce and Bullhorn to Office 365 and beyond. If you use it, we will probably integrate with it.
8x8 Voice for Microsoft Teams uses direct routing technology that enables knowledge workers, back-office staff, or contact center agents to make and receive PSTN voice calls from Microsoft Teams. Plus, our direct routing service is available at no cost for every 8x8 customer on any X Series service plan.