With a global infrastructure leveraging regional, Microsoft-certified SBCs across North America, Europe and Asia-Pacific, 8x8 Voice for Microsoft Teams uses Microsoft’s Direct Routing interface to connect to a customer’s tenant on the Microsoft Phone System via VoIP SIP trunking, providing that customer with PSTN connectivity and global calling plans in 38+ different countries worldwide.
End users can retain their preferred Teams interface - desktop app, web app or the mobile app - to make and receive calls seamlessly via the 8x8 infrastructure with no other app to download, install or manage. They can centralize all their collaboration interactions - internal and external - in the Teams apps.