In addition to the underlying communications platform, 8x8 also provides some value-added capabilities that significantly differentiate the service from what other BYO telco and managed service providers are offering.
Native integrations with 35 different business applications allowing for call screen synchronization and logging of call information, including links to the call recordings.
Watch how 8x8 provides out of the box integration with Salesforce.com.
Native contact center integration with a full complement of contact center applications including IVR, inbound and outbound contact center, workforce optimization, and call screen synchronization. Watch the demo!
Comprehensive analytics, with full insight into calling quality and performance metrics and activity history as well as any call recordings and speech analytics across the entire enterprise.
Watch how 8x8 can provide comprehensive analytics for your Teams users using 8x8.
One comprehensive communications solution that works seamlessly with Microsoft Teams.
