A cheaper solution isn't necessarily cost effective
Let’s be clear: you've had to make some quick and difficult decisions, possibly opting for discrete vendors to serve different communications needs. But while each solution may seem cheaper up front, the multi-vendor approach has hidden costs:
The time wasted and cost associated with supporting different vendor applications and dealing with separate vendors for support
An inconsistent, frustrating, and business-risking employee and customer experience across communications channels
Lost productivity as employees struggle to switch between apps and user experiences
These hidden costs can place a significant burden on your business and impact your ability to retain and grow your customer base.
The answer? Choose a unified communications solution with a single experience across all channels, offered by a single, reliable vendor. Delight your employees and customers with a unified digital workplace and your business will bring more people together and more business in.