Why 8x8 is your perfect partner?
Each organization has unique requirements, which can often be complex. Over 185,000 Teams users rely on 8x8 every day to deliver voice services consistently to Microsoft Teams.
8x8 is a 10-times Leader in the Gartner Magic Quadrant for Unified Communications Worldwide and 7-times Challenger in the Gartner Magic Quadrant for Contact Center as a Service and is widely recognized direct Routing as a Service leader.
In the 2021 Magic Quadrant for Unified Communications, Gartner reported, “8x8 is well-positioned to deliver UCaaS and CCaaS in conjunction with Microsoft Teams workflows. Its deep integration to Teams via 8x8 Voice for Microsoft Teams enables telephony and contact center global PSTN calling using Teams across more than 40 countries.”
8x8 Voice for Microsoft Teams is a premier Direct Routing as a Service solution. It operates in the Microsoft Azure cloud, with regionally-distributed Microsoft Direct Routing approved SBCs in four continents for an enterprise-grade service.
That removes the administrative complexities of setting up on-premises SBC equipment, configuring SIP trunks, or installing end-user software.
Unlike other direct routing solutions, deployment is straightforward with no Powershell scripting required to create SBC routes or to associate users.
That is 100% done by 8x8 all in the background making it easy for IT admins.
8x8 Voice for Microsoft Teams offers better call quality, advanced telephony, certified Microsoft Teams contact center features, and supports out-of-the-box integrations with business apps including: Salesforce, Zendesk, ServiceNow, NetSuite, and more.
Organizations benefit from a broad choice of cost-effective, local or global calling plans to suit individuals and workgroups.
8x8 Voice for Microsoft brings business messaging to Teams, allowing users to send and receive texts, multimedia messages, and faxes securely to customers, colleagues, and partners and stay compliant using their 8x8 business number.
8x8 also includes unique capabilities like call recording to manage compliance, value-added quality management and speech analytics to reveal key trends, call patterns, and highlight customer sentiments 8x8.
Voice for Microsoft Teams gives your organization all the benefits of a global enterprise communication solution, saving you time and money without the hassle of managing a communications infrastructure or complicating the Teams user experience.
