Find out why 8x8 is the best communications solution for Microsoft Teams.
Deployed in the cloud, it removes the key obstacles associated with the implementation of 3rd party communications solutions in conjunction with Microsoft Teams.
CIOs and IT managers no longer need to manage a telecom infrastructure on-premise.
These typically require infrastructure investments in SBCs and other equipment and networking services along with the retention of specialised resources to implement and manage.
The total cost of ownership is significantly cheaper for customers because 8x8 owns and manages all of the
infrastructure associated with connecting to the customer’s Microsoft Phone System tenant.
The cost of using 8x8’s cloud communications service is demonstrably lower compared to more expensive dedicated or shared managed service providers that also offer Direct Routing integrations with Microsoft Teams.
8x8 offers centralised management and administration of an organisation’s entire user base, including employees that are Microsoft Teams members.
In the case of Microsoft Teams members, administrators can "bulk-sync" Teams with 8x8 users through an integration with Active Directory that simplifies moves, adds and changes and also supports single sign-on capabilities so Teams users are automatically authenticated and logged into their 8x8 communications account when the log into Teams.
Since this is a Direct Routing integration, no "bots" need to be downloaded and added to the Microsoft Teams bot framework and no client or browser plugins are required either. Users benefit from the exact same user experience when making calls, either from the desktop app, the mobile app or the browser app.
This eliminates the need for any special retraining of existing Teams users as well as any modification to onboarding programs for new users.
