Voice Messaging API

How voice messaging works

Use text-to-speech messaging in over 40 local languages and over 200 voice profiles to reach your end-users, regardless of language differences, disabilities, or literacy levels. Additionally, deliver sensitive data securely.

How it works is simple. Implement a voice messaging API that you can call with the message you’d like to be converted to speech, and parameters such as language, voice profile and phone number. The API platform will do the work of converting your text into a voice call to your end user.

More on integrating Voice Messaging API

Online banking: How banks increase security for their customers

A Southeast Asian bank wants to integrate One-Time-Passwords (OTPs) into its online banking system in order to validate account creation, secure important transactions, and curb promotion abuse.

They want to go beyond SMS OTPs to implement Voice OTPs, to enable these OTPs to be read out loud to listeners. This comes in helpful for people on the go, as well as for visually impaired users and those with low literacy levels, including individuals with dyslexia. Additionally, voice OTPs do not leave paper trails for hackers, which further enhances security.

Requirements

Reliable, high-quality connections for clear audio
Able to send single or bulk messages
High word limit to send longer messages
Wide variety of language profiles

Reasons for choosing 8x8

Better security. Strict platform security standards and multiple certifications for privacy and compliance.
Single or Bulk API: Send single personalized notifications or bulk promotions, depending on your use case.
Billing per successful call: Only get billed for calls that reach your customer successfully.

Find out more about 8x8 Voice Messaging