Now more than ever, retaining customers is just as important as acquiring them – but customer relationships are certainly hard work. That’s why 8x8 wants to make nurturing them easier with easy-to-integrate APIs.
8x8 Connect helps leading businesses differentiate their brands by giving their customers consistent and high-quality experiences.
It’s streamlined. Get a bird’s eye view to manage all customer conversations across multiple channels – including SMS, Voice, Chat Apps, and Video Interaction – on a single platform.
It’s secure. Your customers care about data security, and so do we. We practice secure coding as part of our robust DevSecOps process and carry industry-leading security and compliance certifications.
It’s smart. Optimize communication flows by leveraging the platform’s reporting and analytics to gain better insights into customer preferences, and deliver more personalized and proactive services.
It’s simple. While other solutions in the market are low-code, 8x8’s multi-channel management platform is no-code. Low barriers to adoption make designing and implementing omnichannel strategies easier than ever.
