Why choose 8x8 as your WhatsApp provider?

As we’ve discussed, WhatsApp Business is vital to the customer experience, giving you an opportunity to implement an advanced digital communications strategy on the world’s favourite messaging app.

To maximise ROI from WhatsApp for business, companies need a service that helps to simplify your key WhatsApp activities. A dedicated service provider gives you a managed infrastructure, security and support.

Introducing 8x8 WhatsApp Business API, a solution which enables an advanced, digital communications strategy using WhatsApp.

8x8 WhatsApp Business API makes it easy to:

Automate

Send automated messages and notifications for transactions and marketing to generate conversations with customers. Enhance efficiency with workflow automation, personalized messaging, and template libraries.

Integrate

You can integrate your existing CRM platforms as well as APIs, SDKs, webhooks and your contact centre with 8x8 WhatsApp Business API. This streamlines communication by centralizing WhatsApp interactions within your CRM, enhances customer insights, and boosts efficiency through automation.

Manage and send

8x8 Connect includes templates that allow you to simplify the management, sending, and organization of messages. The WhatsApp campaign scheduler also enhances efficiency by automating communication workflows and ensuring timely, consistent message delivery.

Secure

End-to-end encryption, and comprehensive HTTPS support, allow you to ensure that conversations are secure and provide peace of mind for your customers. Industry-leading security and compliance includes certifications SOC 2 Type II, ISO 27001, HIPAA, FISMA & PCI/DSS.

Expand and Engage Your Audience with WhatsApp

Extend your reach and optimize the customer journey. 8x8 WhatsApp Business API allows you to maximize your reach, marketing power, and operational gains from the world’s most popular messaging app.

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