Introducing 8x8 Communication APIs

Letting customer support drive business success

Why 8x8 Communication APIs?

8x8 Communication APIs helps deliver exceptional customer support and enables your support teams to:

Extend reach

With seamless support across SMS, messaging apps, voice over internet protocol (VOIP), and video calls, along with voice messaging via text-to-speech (TTS) for greater accessibility.

Engage better

With the ability to personalize and automate customer notifications, increasing your visibility and keeping customers engaged.

Resolve complex issues

With one-click video conferencing solutions that give you the power of face-to-face communication, whenever is required.

Protect customer data

With features such as number masking, as well as SMS or voice OTPs and 2FAs to ensure security and safeguard customer data, providing reassurance and building trust.