Why CPaaS when disruption occurs?

If your service is disrupted, you can’t afford ineffective communication

When disruptions occur, delivering information quickly, broadly, securely, and repeatedly, via multiple communications channels, allows you to effectively provide situational updates and allay the concerns of customers and stakeholders.

If managing the communication challenges that come with logistical disruption has been an issue for your organization, implementing 8x8 CPaaS will allow you to:

Eliminate disparate manual communications through automated messaging via SMS, messaging channels, voice and video
Achieve superior deliverability through orchestration to stakeholders’ preferred channels with fallback delivery to alternate channels for undelivered messages
Reach stakeholders globally via 130 direct mobile partners in 190 countries

In addition, 8x8’s no-code omnichannel communications platform, 8x8 Connect, provides a powerful tool for:

Automating communications across various channels
Confirming message read/delivery and click-through rates across messaging channels
Providing real-time reports and analytics on the reach and effectiveness of your communication campaign