Merely reminding customers of your existence hardly makes you memorable, especially when every other business out there is popping up on your customers’ push notifications.
Maximise your chances of a two-way interaction when you contact customers on their preferred chat app with 8x8 Converse.
This intuitive customer conversations platform allows you to manage conversations across some of the most popular chat apps such as WhatsApp, LINE, Viber, and Zalo on a unified dashboard. This is important because each country across Asia has different chat app usages and many customers switch between channels.