Secure customer’s online transactions with SMS and voice messages

Cover your security ground with SMS

More often than not, online transactions involve a series of time-sensitive messages. They can include OTPs for identity verification, notifications of delivery notice, or alerts on payment information.

With a 98% open rate, it’s almost a guarantee that customers read such SMS messages, preventing any potential leakage of sensitive data.

Here’s where 8x8’s SMS APIs stand out:

Send up to 50 messages per second
99.99% server uptime
Industry-leading security standard
Automated routing based on network availability and quality

More about 8x8’s SMS APIs

Additional security layer with 8x8’s voice technology

Voice Messaging

There's no denying that SMS channels have experienced an uptick in cyberattacks.

Leave no digital trace of one-time passwords with voice messages enabled by text-to-speech technology that reads out login details in mere seconds, shutting down the window of opportunity for cyber interception.

Call Masking

Alternatively, give your delivery providers, employees, and customers complete anonymity with call masking.

It connects unknown parties with masked numbers which ensures complete privacy as identities are kept safe.

App-to-App Calling

Retailers with apps can take advantage of app-to-app calling API that keep your customers in your app while contacting you - instead of forcing them to use their own call minutes.

It comes with built-in number masking and is embedded directly into your app.

More about 8x8 Voice APIs