As reliance on SMS for delivery of OTPs and 2FA codes increases, businesses need to look out for another threat—Artificially Inflated Traffic (AIT), or SMS Traffic Pumping Fraud.
SMS Traffic Pumping Fraud occurs when malicious actors trigger huge volumes of fake SMS messages in order to profit from premium-rate numbers. The damage to businesses can be manyfold—including spikes in SMS bills, complaints from genuine customers, and reputational damage.
To safeguard against these attacks, 8x8’s Omni Shield helps businesses continuously monitor SMS traffic patterns and automatically flags any anomalous activity for immediate action.
