Expectations of patients today are changing. They want to be able to access their appointments, test results, and other health data quickly and conveniently - 80% of people want the option to use their smartphones to interact with healthcare providers. SMS presents a convenient and cost-effective way to streamline patient experiences and boost patient engagement.
Some SMS templates that you can use to give your customers a smooth and enjoyable experience:
Just a heads up that you should be HIPAA-compliant when reaching out to your patients!