Build your TCO model to get a better sense of the hard and soft benefits of moving your business communications to the cloud
A significant majority of organisations are clearly “cloud-aware” and actively evaluating the benefits of cloud communications. This approach helps them understand the technological and fiscal hurdles to avoid so communications can run efficiently and affordably while reducing risks.
Forward-thinking companies using cloud communications are realising not only reductions in costs and operational expenses but are also spending less time setting up IT hardware, adding employees, and training.
However, it’s not just about the cost. Regular system and security updates guarantee the latest functionality, enabling teams to work together whether in the office, in the contact centre, or the field from any device or location.
The flexibility of 8x8 XCaaS and the responsiveness of 8x8 as a service organisation provide unexpected and significant gains for customers when it comes to controlling costs and improving customer service.