Discover how our customers are changing the world with 8x8 XCaaS
Future-proof, reliable system
Faster, more flexible call handling
Better time management for sales and service teams
Deeper insight into customer calls
The Workplace Depot is a leading manufacturer and supplier of industrial and workplace-related products, such as handling and lifting equipment, shelving, heavy duty workbenches, and more.
Previously, the company used an on-premises, NEC phone system, however, the voice quality was poor and costs to operate and maintain the system were high.
When searching for top-rated cloud communications solutions online, 8x8 surfaced as a leading vendor in the space.
The Workplace Depot’s senior management evaluated 8x8 Work and the XCaaS platform and determined that it would best fit the company’s needs.
The Workplace Depot implemented 8x8 right away. “The quality has been great and we’ve had very little issues with the new system. In addition, using the system is so simple and straightforward,” says Shantel Wakelin, Sales Manager at Workplace Depot
Employees have the 8x8 Work app on their personal phones, which makes it easier to take calls while moving around the office or working remotely.
To learn more, read The Workplace Depot customer story.
It saves so much time for our team and we can manage our time much better. As a result, we are able to improve our customer service.
