By **Russell Tilsed**, Senior Director, Public Sector
By Russell Tilsed, Senior Director, Public Sector
The uncertainties related to leaving the European Union combined with growing social care demands and falling budgets are forcing councils to reduce costs while reshaping the provision of high-quality public services.
A tale of two councils…
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Digital tools and technologies have the potential not only to make councils more efficient but also to support innovation, collaboration and transformation at the local government level.
Forward-thinking councils have been quick to harness modern digital tools by linking processes within and between organisations. This approach has transformed the relationship between local public services, their constituents, and frontline council staff, giving citizens smooth and consistent service experiences.
Video conferencing is an excellent example of applying technology to lead public service change while embedding new ways of working across the organisation. This tool creates an engaged, better connected and productive workforce to serve the needs of communities while still cutting costs.
For users, this means it takes just one click to move from call to chat to video conferencing while maintaining content and context along the way. It also benefits IT since they only need to administer and configure one application.
Let internal teams collaborate, in high-definition (HD) audio and video, with each other and with agency partners from anywhere, supporting the green agenda for local government. 8x8 integrates with your calendar system so you can schedule a meeting with just one click. Share your screen instantly to get everyone on the same page or record the session to reference later.
HD Video and voice enhances web conferencing for up to 100 participants enhancing town hall transparency and local council accountability. Additionally, the highest levels of security and compliance ensure that data is always protected.
It just takes one click to join or start a meeting from your computer, iPad, iPhone, Android or a conference room phone. Citizens can join the meeting from their web browser.
It’s even in our name! The name ‘8x8’ refers to the basic building block of video compression (8 pixels by 8 pixels), of which we were a pioneer. We’ve carried this technology leadership forward into our communications using our 183+ patents to provide one communications platform that is tried and true, so you can start your meeting productively.
Find out how your organisation can cut costs and drive efficiencies with video conferencing.
Speak to our public sector team at uk-publicsector@8x8.com
For more information call 0333 043 8888 or visit 8x8.com/uk-public-sector