Video communications is easier than ever with 8x8 Video Interaction

Introducing a no-code, high-functioning, secure and plug-and-play live video solution you can easily implement

8x8 Video Interaction is a no-app solution to initiate instant video chat on customers’ mobile devices, while agents manage calls on a web console. Getting started is as simple as 1-2-3.

Business-initiated calls

Send customers an invite via SMS using the Video Interaction portal
Customer accepts the call
Call starts

Customer-initiated calls

Integrate the API into your own app or platform, and send the link invite through your preferred channel
Customer clicks on link to start a call
Call is routed to an available agent who accepts the call
Call starts

8x8 Video Interaction features

8x8 Video Interaction mitigates all businesses’ live video fears

Easy invitation system for quick and straightforward onboarding
Automated call distribution for most efficient use of resources
Seamlessly integrates into existing web and mobile apps
Additional interaction options with text chat and live annotations
Video recording to facilitate compliance reviews and training
Built from the ground up with data privacy and security in mind
Consistent and reliable support from with industry leading SLAs