Using Video Interaction for Field Services, Healthcare, and Customer Engagement

Field Service Use Cases

Remotely support your field technicians

Enable on-site technicians to quickly receive assistance and expert opinions on the spot

Avoid sending technicians out

For simple customer problems, diagnose the issue over video and reduce the number on on-site field visits

Healthcare Use Cases

Telemedicine

Provide telehealth visits to lower the risk of COVID-19 spread, while providing the same quality of care

Review patients' home environments

Provide more holistic care by seeing the other factors of a patient's wellbeing

Customer Engagement

Personalize the connection

Establish a personal connection by allowing your customers to video call with Support at any time

Integrate with applications

Integrate the Video Interaction experience into your applications to create a more seamless user experience

See a demo of 8x8 Video Interaction