An opportunity exists to capture a bigger piece of the food delivery pie and the key to doing so lies in winning over the hearts and wallets of long-term, recurring customers.
To do that, food delivery services need to:
Keep customers hooked on your service quality
Be omnipresent
Take advantage of the ease of communication APIs
Automate updates and alerts over SMS
Send rich content messages over Messaging Apps
Increase confidence with branded voice calls
Provide quicker service resolutions with Video
